In an ongoing commitment to elevate industry quality standards, IQCS Certification successfully conducted two impactful IATF 16949 training courses for Action Industries (M) Sdn. Bhd., one of the leading company in the field of in car audio and video entertainment products. With 25 participants comprising senior management, quality management, technical design, and production teams, the sessions aimed to enhance both awareness and auditing capabilities in line with the globally recognized IATF 16949 standard.
Participants working in teams during the training on AL workshops
1-Day IATF 16949 Awareness Course – 25th April 2025
Designed as an introduction to the IATF 16949 framework, the 1-day Awareness Course focused on cultivating a solid understanding of risk-based thinking, ISO 9001 fundamentals, and core IATF 16949 requirements. Leveraging accelerated learning techniques, the session incorporated interactive group exercises and activities, allowing participants to internalize complex concepts in a more engaging and practical way.
The course concluded with a multiple-choice quiz, achieving an impressive 85% passing rate, with 80% of participants scoring in the 80th percentile or higher. Participants particularly appreciated the bilingual delivery in English and Mandarin, which significantly enhanced comprehension across diverse teams.
Participants responding actively during the training
2-Day IATF 16949 Internal Auditor Course – 15th to 16th May 2025
This in-depth session equipped participants with the skills and knowledge needed to carry out internal audits in accordance with ISO 9001, IATF 16949, and ISO 19011 guidelines. Core topics included documentation requirements, auditing methodologies, audit planning, and hands-on practice through Stage 1 and Stage 2 audit role plays.
Structured around experiential learning, the course encouraged collaboration through group activities that fostered real-time problem-solving and cross-functional dialogue. Participants underwent a written examination to evaluate their competency, resulting in a 90% passing rate, with 25% scoring in the 80th percentile and above.
A participant presenting her team’s output to the class
Audit role play session in progress.
Lead Trainer Ms Tracy leading a discussion
A participant sharing her views during discussion
Participant Feedback: Engaging, Insightful, and Impactful
Across both sessions, participant feedback was overwhelmingly positive:
- Bilingual delivery (English & Mandarin) was praised for bridging communication gaps and ensuring clarity.
- Group activities were highlighted as a key strength, helping participants stay engaged and reinforcing teamwork.
- The sessions were described as lively and dynamic, breaking the monotony often associated with technical training.
- Many commended the comprehensive coverage of standards and best practices.
- Some attendees suggested extending the training duration to allow even deeper exploration of topics.
Empowering Quality Through Practical Learning
IQCS Certification continues to set the benchmark for professional training in the automotive quality domain. By combining expert instruction, practical application, and inclusive delivery, these courses not only enhanced participants’ knowledge but also strengthened their confidence in applying IATF 16949 standards effectively within their organizations.
As automotive industry demands evolve, targeted training like this plays a critical role in ensuring companies remain competitive, compliant, and quality-driven.